INBOUND AND OUTBOUND CUSTOMER SERVICE & SALESMass Markets provides enterprises with a professional and flexible U.S. based inbound customer service contact center solution.
Whether you are looking to outsource inbound customer service for the first time or challenge your current provider, Mass Markets will provide you with a simple and comprehensive proposal tailored to your specific requirements.
Planning an RFP? Invite Mass Markets to participate and see how our preferred outsourcing solutions can lower costs and improve performance.
A quick call with our team.
- Review your program goals and requirements
- Discuss implementation strategy and timeline
- Identify essential facility and staffing requirements
- Highlight unique program, compliance and security provisions
- Discuss partnership compensation structures and terms
- Receive a comprehensive inbound customer solutions proposal
Need More Information?
Fill out the form below for more details and to speak with a member of our executive team about your unique requirements.
Visit our website for more information on Mass Markets’ contact center solutions.
Mass Markets’ domestic-based Business Process Outsourcing-as-a-Service (BPOaaS) leverages software and technology to provide on-demand inbound and outbound contact center services that deliver a distinct business advantage through performance and efficiency.
We execute business-to-business and business-to-consumer interactions across a wide range of industries. With highly secure infrastructure and agile cloud technology solutions, Mass Markets offers clients a unique combination of business process support and innovative technological framework.